Heritage Foods Limited

STATUTORY REPORTS Board’s Report 29 th Annual Report 2020-21 | 65 In accordance with Section 136 of the Companies Act, 2013, the audited fi nancial statements, including the consolidated fi nancial statements and related information of the Company and audited accounts of each of its Subsidiary, Associate and Joint Venture are available on the website of your Company www.heritagefoods.in. These documents will also be available for inspection during the business hours of the Company at its registered o ffi ce in Hyderabad, India. Quality Your Company continues the journey of delivering value to its consumers/customers through signi fi cant investments in quality programs. Your Company adheres to international quality standard certi fi cations such as ISO 22000:2005(FSMS), ISO 9001:2015(QMS), OHSAS 18001:2007, ISO 14001:2015 (EMS), ISO50001:2011(EnMS) andHalal Certi fi cation by JUHFMumbai. Your Company has also received renewal of AgMark, BIS and EIA certi fi cates. The Quality department of your Company handles large change management initiatives to drive quality and productivity improvements across the Company, using various techniques and updated technologies. Branding “Heritage” as a brand re fl ects your companies identity, core values and believe system. Your Company is actively working on diversifying its products portfolio which is in line with the current consumer trend and mission of brining health, nutrition & happiness to every home. On the communication front company is focusing on social & digital media platforms as these have become an important source of seeking information leading to brand evaluation & adoption apart from the traditional branding activities. Awards & Recognitions During the fi nancial year 2020-21 Three packing station’s of your company won the Prestigious National Energy Conservation Awards (NECA - 2020) in Dairy Sector for the year 2020 at all India level for the e ff ective energy conservation process/methods, which had resulted in substantial energy saving and higher productivity for the energy consumed: • 1st Prize won by Gokul Plant, Kasipentala (V), Charndragiri (M), Chittoor Dist-517101, Andhra Pradesh, India • 2nd Prize won by Bayyavaram Plant, Bayyavaram (V), Kasimakota (M), Visakhapatnam District-531031, Andhra Pradesh, India • Certi fi cate of Merit to Bengaluru Plant, Yadavanhalli (V), Anekal Taluk, Bengaluru South-562107, Karnataka, India Human Resources and Industrial Relations Your Company takes pride in the commitment, competence and dedication shown by its employees in all areas of business. Your company ensures that it provides a harmonious and cordial working environment to all its employees. To ensure good human resources management, your Company focused on all aspects of the employee lifecycle. This provides a holistic experience for the employee as well. During their tenure at the Company, employees are motivated through various skill- development program, engagement and volunteering programs. Your company has put in continued e ff orts in building capabilities of Human Resources with adoption of speci fi c and targeted interventions. Your Company has a structured induction process at all locations and management development programs to upgrade skills of managers. Objective appraisal systems based on Key Result Areas are in place for all employees. Your Company is committed to nurturing, enhancing and retaining talent through superior Learning & Organizational Development. This is a part of Corporate HR function and is a critical pillar to support the organization’s growth and its sustainability in long run. The total strength of your Company employees at the end of fi nancial year 2020-21 was 3014. Investor Relationship Your Company continuously strives for excellence in its Investor Relationship (IR) engagement with Domestic and International investors and has set up feedback mechanism to measure IR e ff ectiveness. Structured conference calls and periodic investor/analyst interactions, participation in investor conferences, quarterly earnings calls and annual analyst meet with the Executive Director, President and Business Heads were organised during the year. Your Company always believes in leading from the front with emerging best practices in IR and building a relationship of mutual understanding with investor/ analysts. Your Company ensures that relevant information about the Company is available to all the investors by uploading all such information at the Company’s website and the Stock Exchanges where the shares of the company are listed. Credit Rating The details of the credit rating are as follows: (a) Credit rating obtained by the company: in respect to long term and short term debts