Heritage Foods Limited | 30th Annual Report 2021-22

30 th Annual Report 2021-22 Heritage Foods Limited 90 1.2 How many stakeholder complaints have been received in the past financial year and what percentage was satisfactorily resolved by the management? The Company received 106 complaints/requests from the members during 2022-23 and there were no complaints pending as on March 31, 2022 Principle 2: Businesses should provide goods and services that are safe and contribute to sustainability throughout their life cycle 2.1 List up to 3 of your products or services whose design has incorporated social or environmental concerns, risks and/or opportunities. Implemented ISO 22000 (Food Safety), ISO 14001 (Environmental Safety) and ISO 50001 (Effective Energy Management System) 2.2 Does the company have procedures in place for sustainable sourcing (including transportation)? If yes, what percentage of your inputs was sourced sustainably? Also, provide details thereof, in about 50 words or so. Our Company’s sourcing of milk has increased many folds since last 30 years. We have a sustainable sourcing from farmers across the states we are operating. To keep our sourcing sustainable we do undertake lot of ESI activities which help farmers keep supplying milk to us. 2.3 Has the company taken any steps to procure goods and services from local and small producers, including communities surrounding their place of work? If yes, what steps have been taken to improve their capacity and capability of local and small vendors? The Milk which is the raw material for the Dairy is procured locally from small farmers in the nearby villages. The Farmers are encouraged to produce more milk through extensive E&I activities which includes Artificial Insemination, Cattle Loans, subsidized feed, free medical camps, supply of fodder slips, etc and their total Milk produced is accepted without any restriction in any season. 2.4 Does the company have a mechanism to recycle products and waste? If yes what is the percentage of recycling of products and waste (separately as <5 per cent, 5-10 per cent, >10 per cent). The Company is not having any policy to recycle the products. In case of waste such as: water shall be treated before utilizing for irrigation purpose within the plant premises. As per Government Extended Producer Responsibility we send plastic to the approved recyclers. Principle 3: Businesses should promote the well being of all employees 3.1 Total number of employees: 3009 3.2 Total number of employees hired on temporary/contractual/ casual basis: 3178 3.3 The number of permanent women employees: 54. 3.4 The number of permanent employees with disabilities: NIL 3.5 Do you have an employee association that is recognized by management? Presently, Company does not have any employee association. 3.6 What percentage of your permanent employees is members of this recognized employee association? – NA 3.7 Please indicate the Number of complaints relating to child labour, forced labour, involuntary labour, sexual harassment in the last financial year and pending, as on the end of the financial year. Sr. No. Category No of complaints filed during the financial year No of complaints pending as on end of the financial year 1 Child Labour /forced Labour/involuntary Nil Nil 2 Sexual harassment Nil Nil 3 Discriminatory employment Nil Nil 3.8 What percentage of your under mentioned employees were given safety and skill upgradation training in the last year? a. Permanent Employees – 85% b. Permanent Women Employees – 98% c. Casual/Temporary/Contractual Employees – 98% d. Employees with Disabilities – NA