Empowering our human assets At Heritage Foods, we believe that our people are our greatest asset. We are proud of our diverse and talented workforce that comprise individuals from diff erent backgrounds and with varying skill sets. Our employees are passionate about the work they do and are committed to delivering the highest standards of quality and customer service. With a focus on employee engagement, development, and empowerment, we strive to create a culture of excellence and inclusivity that fosters innovation, collaboration, and growth for all. During the year, we have implemented transformative HR and talent management initiatives. These initiatives implemented have had a profound impact on creating a thriving work environment, nurturing employee growth and development, and enhancing overall productivity. We digitise the employee experience, foster a culture of recognition and career development, promote an open off ice culture, strengthen core functions through specialised training, measure employee engagement through Gallup surveys, and introduce new KPIs and productivity assessment methods. Streamlining HR processes through digitalisation Streamlining HR processes has been a top priority for us, leading to a digital transformation journey aimed at enhancing the entire employee life cycle. Through the implementation of ‘HR ZOHO’ software and automation tools, we have signifi cantly improved eff iciency and accuracy in areas such as recruitment, onboarding, performance management, and off boarding. This digitisation initiative has not only reduced administrative burdens but also enhanced the overall employee experience. Star and ambassador recognition To celebrate the contributions of star performers and foster a culture of appreciation, we launched the ‘Star and Ambassador Recognition’ program. This initiative allows employees to nominate their peers for outstanding achievements and showcases their accomplishments through various channels. By recognising exceptional talent, we aim to instil a sense of pride and motivation throughout the organisation. Heritage Foods Limited | 31st Annual Report 2022-23 30
RkJQdWJsaXNoZXIy NTE5NzY=