To drive organisational performance and ensure alignment with strategic objectives, we have introduced new Key Performance Indicators (KPIs) and productivity assessment initiatives. These metrics provide clear guidelines for measuring individual and team performance, fostering a culture of accountability and continuous improvement. By tracking progress To build a culture of transparency, collaboration, and innovation, we actively promote an open off ice culture where ideas fl ow freely and employees feel comfortable expressing their opinions. Initiatives such as town hall meetings, cross-functional project teams, and employee feedback forums encourage open communication, break down silos, and nurture a sense of belonging. New KPI and productivity assessment initiatives Fostering an open office culture Diversity & inclusion Diversity and inclusion are fundamental principles that direct how we manage talent, provide customer service, and engage with the community. We believe, having a diverse and inclusive workplace is crucial for our long-term success. We are dedicated to creating a culture that values and respects diff erent perspectives and fosters a collaborative working environment. At Heritage, we look forward to develop a workforce that represents the communities we serve and respond to their needs by encouraging fairness, inclusivity and equal opportunity. Female employees Male employees 62 3150 and setting ambitious goals, we aim to enhance productivity, optimise operational eff iciency, and deliver exceptional results. Heritage Foods Limited | 31st Annual Report 2022-23 32
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