BRSR STRATEGIC REVIEW STATUTORY REPORT FINANCIAL STATEMENTS 124 32ND ANNUAL REPORT 2023-24 | HERITAGE FOODS LTD 2. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services. The Company takes utmost care to ensure that its products provide comprehensive information regarding safety measures, aiming to inform and educate consumers about the responsible and safe usage of the products. 3. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services. The Company ensures consumers are aware of any risk of disruption or discontinuation of essential services through surveys that include information on procedures, risks involved, benefits and alternatives available. The Company is also bound under the SEBI (Listing Obligations and Disclosure Requirements) Regulations,2015 to promptly inform the Stock Exchanges and upload in its website about any material event that may have a bearing on the Company’s operations. 4. Does the entity display product information on the product over and above what is mandated as per local laws? (Yes/No/Not Applicable) If yes, provide details in brief. Yes, the entity demonstrates a strong commitment to adhering to local laws and regulations, particularly when it comes to providing accurate and comprehensive product information. As mandated by the relevant authorities, the entity ensures that all necessary product details, specifications and disclosures are prominently displayed for the benefit of consumers. Did your entity carry out any survey with regard to consumer satisfaction relating to the major products/ services of the entity, significant locations of operation of the entity or the entity as whole? (Yes/ No) Yes
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