158 32ND ANNUAL REPORT 2023-24 | HERITAGE FOODS LTD Corporate Governance Report STRATEGIC REVIEW STATUTORY REPORT FINANCIAL STATEMENTS and partners. The Products and Services section provides an overview of our offerings, highlighting their features, benefits, and unique selling points. We also offer customer support contact details, ensuring a seamless experience for our valued clients. we value feedback and encourage open communication. Our Contact Us page includes contact information for various departments, allowing visitors to reach out to us with their queries, feedback, or business opportunities. We invite you to explore the various sections to gain a deeper understanding of our company and its commitment to growth, transparency, and responsible business practices. d) News Releases, Presentations etc: The Quarterly results, Shareholding Patterns, Official News releases, analysis and information to investors, etc. are displayed on the company’s website: www.heritagefoods.in as well as the website of the Stock Exchanges where the shares of the Company are listed. On quarterly basis, the investor presentation and transcript of the conference call was sent to all the members of the Company through e-mail and also uploaded in the Company’s website and intimated to Stock Exchanges, where shares of the Company are listed. e) Presentations to institutional investors/ analysts: Detailed presentations are made to institutional investors and financial analysts on the Company’s unaudited quarterly as well as audited annual financial results. These presentations are also uploaded on the Company’s website www.heritagefoods.in and the website of the Stock Exchanges where the shares of the Company are listed. Annual Report: The Annual Report containing inter- alia Notice of the 32nd Annual General Meeting, Directors’ Report including Annexure thereto, Secretarial Audit Report, Management Discussion and Analysis, Report on Corporate Governance, Auditors Report, Audited Annual Accounts (Standalone & Consolidated) and other important information is circulated to Members and others entitled thereto. Reminder to Investors: Reminders for unclaimed/ unpaid dividend and shares thereof are sent to members as per records every year. NSE Electronic Application Processing System (NEAPS) (Scrip Code: HERITGFOOD): The NEAPS is a web-based application designed by National Stock Exchange of India Limited (NSE), Mumbai for Corporates. All periodical compliance filings like shareholding pattern, corporate governance report, media releases, among others are filed electronically on NEAPS. BSE Corporate Compliance & Listing Centre (the ‘Listing Centre’) (Scrip Code: 519552): BSE’s Listing Centre is a web-based application Centre: BSE’s Listing Centre is a web- based application designed for Corporates. All periodical compliance fi lings like shareholding pattern, corporate governance report, media releases, among others are also fi led electronically on the Listing Centre. Online Resolution of Disputes (ODR): SEBI has introduced a common Online Dispute Resolution Portal (‘ODRP’) which harnesses online conciliation and online arbitration. In case a member is not satisfied with the resolution provided by the company/RTA, then the online dispute resolution process can be initiated through the ODR portal. SEBI vide its Circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/ CIR/2023/72 dated 08 June 2023, advised RTA to create an online mechanism where investors can Register, Login via OTP and raise complaints or service requests. Hence, members are hereby notified that our RTA launched an online application that can be accessed at https://ris. kfintech.com/default.aspx# Members are requested to register/signup, using the Name, PAN, Mobile and email ID. Post registration, user can login via OTP and execute activities like, raising Service Request, Query, Complaints, check for status, KYC details, Dividend, Interest, Redemptions, e-Meeting and e-Voting details. In compliance with SEBI guidelines, the Company had sent communication intimating about the said Dispute Resolution Mechanism to all the Members. SEBl's Mobile App on Personal Finance for investors: The Market Regulator, SEBI has launched a latest mobile app, 'Sarathi 2.0', designed to help investors manage their personal finances. The app is packed with tools to make complex financial concepts easier to understand. Users can explore different modules to learn about various financial instruments and market procedures.. The "'Sarathi" app is now downloadable from both the Google Play Store and iOS App Store. Members are requested to register/signup and use the app. The Company placed the link of the app on the website of the company at https// www.heritagefoods.in/
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